Information We May Collect
We may collect account and contact details, KYC/profile information, service application data, transaction references, payment status, device or technical information, and documents or information you voluntarily submit for a requested service.
How We Use Information
- To create and manage user accounts and verify access.
- To process requested digital services and transactions.
- To communicate service status, support messages and important notices.
- To prevent fraud, misuse, duplicate transactions and unauthorized access.
- To maintain transaction, accounting and compliance records where required.
Sharing of Information
Information may be shared with relevant service providers, payment processors, banks, billers, authorized platforms or other parties only to the extent reasonably necessary to process the requested service, meet legal requirements, investigate disputes or protect the portal and its users.
Payment Information
Where payment is handled by an external payment gateway or payment service provider, sensitive payment credentials may be processed directly by that provider. We do not ask users to disclose OTPs, passwords or card PINs to our support staff.
Data Security
We use reasonable administrative and technical measures to protect information. However, no internet-based system can guarantee absolute security, and users are responsible for keeping login credentials confidential.
Retention
Transaction, account, KYC and service records may be retained for operational, dispute-resolution, accounting, fraud-prevention or legal purposes for as long as reasonably required.
Your Choices
You may contact us to request correction of inaccurate profile information or to ask privacy-related questions, subject to records that must be retained for legal or transaction purposes.
Last updated: 21 October 2026